Frequently Asked Questions

Here you will find some helpful information and frequently asked questions

  • What is Template? How do I configure it.?

    Templates are great option for professionals to organise the regular scanning documents and capturing photo. You can crate steps to configure documents, photos and ID card documents and transfer them to cloud for unique customers.

  • What kind of documents can be captured using ScanPix?

    A regular photo, text document, Colour document, ID card (Front and Back) and Passport type document can be used with ScanPix .

  • What is best way to scan documents efficiently ?

    You can capture document in any light condition. It is recommended that documents paper are placed on non-white background so app can perfectly identify corners.

  • How does Timer function function works ?

    Timer is best option if you like to wait for few seconds to capture scan while you hold the phone tight.

  • How do I find ID card's Front and Back portion along with printable combined Page pdf ?

    The individual images of Front and Back are stored separately which can be access when you send using email, iCloud, Google drive, Dropbox etc.